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If there is an error, Word needs to be reinstalled.

Open a Word document, go to Tools ->Macros… Visual Basic editor.To fix this problem, according to Jimmy from EndNote Technical Support, first you need to check if Visual Basic is functioning by following these steps: In this case, very likely Word preferences are corrupted. Programs running in the background are interfering with Word for Mac.Every time I try to cite a reference from my EndNote library, an error message occurs saying “Microsoft Word has encountered a problem and needs to close.” How to make it possible for me to cite again?Īnswer: According to Microsoft support at , this can happen if: I was able to cite before using EndNote X7.3, but now I can’t. Question: I am using MS Word 2011 for Mac (OS X10.9.5) to write my dissertation.